Category Archives: Support

New software update for Roku 2, Roku LT and new Roku HD

Today, we’re rolling out a free software update—Roku software 4.8 for Roku 2, Roku LT and new Roku HD players. Like most of our software updates, this release is a combination of improvements, bug fixes, and new features for the … Continue reading

Posted in Announcements, Product, Roku, Roku News, Support | Tagged , , , , | 91 Comments

Meet Ty

If you’ve ever called Roku customer support and got a good-natured guy with a cheerful Southern accent on the other end of the line, chances are, you’ve met Ty Balajadia. Ty currently heads up our growing US-based support team and although he joined … Continue reading

Posted in Roku, Support | 210 Comments

Get the most from your Roku Player

Hi, I’m Vince Thai, director of customer advocacy. One question we often get from our customers is how to improve the Roku streaming experience. Well for starters, a reliable Internet connection is a must. You’ll also want to keep your router’s … Continue reading

Posted in How-to, Support, Tips and Tricks | 782 Comments