Are you dealing with spotty Wi-Fi and frustrating connectivity issues? We’re here to help your Roku player stream smoothly.

Below are troubleshooting tips for some of the most common issues. The latter tips are a bit more advanced, so please reach out to our support team (click here for CA or UK support) if you have any questions along the way.

1. Location of router

Sometimes just the slightest adjustment to the placement of a router in your home can make a big difference in performance. It’s best to place the router as close to the middle of your home as possible, which allows equally distributed access to the Wi-Fi signal (see image below).

Router placementImage: via Verizon Fios Internet Support

Avoid placing the router in a basement or near a window or other electronics. Household devices such as cordless phones and microwaves may emit interference and reduce the wireless signal. These are 10 router locations that might be killing your Wi-Fi signal.

Does your router have an antenna? If so, adjust it. Sometimes a slight angle tweak can help.

2. Placement of your Roku player

Similar to tip #1, the placement of your Roku player is important as well. You can change the direction it faces – even a few inches one way or the other may improve the reception.

If you have a Roku 3 player, we recommend connecting it directly to your router via Ethernet cable. See set up instructions here.

3. Update your router firmware

The router’s firmware and driver need to stay up-to-date to provide optimal streaming performance. Check the device manufacturer’s website regularly for updates to keep your router in optimal condition.

Also, it can’t hurt to make sure your router is optimized for the latest streaming technology. The current routers feature 802.11n technology and are ideal for video streaming, while older routers (802.11g/b) tend to have restrictions. It may be time to get a new router. A newer router model that runs on the 5.0Ghz frequency is a great option because it will have less congestion, as 5.0Ghz is a less used band. Note: 5.0Ghz frequency is only supported on Roku players that support dual band wireless including the Roku Streaming Stick (HDMI Version), Roku 2 and Roku 3.

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ABC-News-logoHey streamers, it’s time for a special news break! As of today, ABC News is available on Roku players and Roku TV models in the U.S.

The ABC News channel offers free immediate access to live news streams 24/7, on demand content, local news from several major markets and a wide range of historical video footage from ABC News’ archives.

ABC News Roku home screenWhen you launch the ABC News channel you’ll have immediate access to the live news feed. Use the Roku remote’s back button to explore the on demand video content including the top stories of the day, In-depth: Brian Ross Investigates and Popcorn with Peter Travers segments, this week in history, tech, lifestyle, weather and more. If you’re looking for local news, the ABC News channel makes it easy to choose from several major markets including Chicago, Los Angeles and New York City, to name a few.

You can find ABC News under “News” in the U.S. Roku Channel Store now on current-generation* Roku players and Roku TV models.

*Current generation players are those introduced after June 2011 and include Roku 3 (4200X), Roku 2 (2720X), Roku 1 (2710X), Roku Streaming Stick, both HDMI (3500X) and Roku Ready (3400X, 3420X) versions, Roku LT (2400X, 2450X, 2700X), Roku 2 HD (3000X), Roku 2 XD (3050X), Roku 2 XS (3100X) and the Roku HD (2500X).

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If you fancy British entertainment, you should check out Acorn TV. Acorn TV offers a massive selection of high-quality British mysteries, dramas, comedies and documentaries. The subscription based channel adds new content every week and they’ve just launched a new series called New Worlds, starring 50 Shades of Grey star, Jamie Dorman. This four-part drama depicts the turbulent time in England in the 1680s after the English Civil War ended. The acting and the set is fantastic. Acorn TV offers a free 30-day trial to all new users. You can download the channel using Roku Search or you can find it in the “Movies & TV” category in our Channel Store. Check it out…if you are looking for smashing good content from across the pond.

Acorn TV

 

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Today is Friday the 13th– otherwise known as the unluckiest day of the year, which means you should try to avoid all ladders, black cats and mirrors for the next 24 hours.

If you relish Friday the 13th, you’ll love this Roku Recommends segment with our scary friends at Screambox.

Stay safe and curl up on your couch with some of these frightful favorites.

  • The Jinx (Documentary, 2015) – Investigating a series of unsolved crimes and the man suspected of being at the center of them. Available to watch on HBO GO.
  • Friday the 13th (Movie, 1980) – The reopening of Camp Crystal Lake spells murder and mayhem for a group of sexually promiscuous counselors. Available to watch on Amazon Instant Video, CinemaNow, M-GO, Netflix and Vudu.
  • Friday the 13th Part 2 (Movie, 1981) –The counselors at a new camp near the site of the horrible bloodbath at Camp Crystal Lake fear Jason might come back to avenge his mother’s death. Available to watch on Amazon Instant Video, M-GO, Netflix and Vudu.
  • Freaky Friday (Movie, 2003) – Two fortune cookies cause an engaged psychotherapist and her teenage daughter to magically exchange bodies. Available to watch on Amazon Instant Video, Blockbuster On Demand and Vudu.
  • At the Devil’s Door (Movie, 2013) – Leigh, an ambitious young real estate agent, is asked to sell a house with a dubious past. When she finds the runaway daughter of the couple trying to sell the home, Leigh becomes entangled with a supernatural force with sinister plans. Available to watch on Amazon Instant Video and Netflix.
  • Scream 4 (Movie, 2011) – The Ghostface Killer returns with a vengeance when self-help author Sidney Prescott arrives in Woodsboro on the last stop of her book tour. Available to watch on Amazon Instant Video, CinemaNow, M-GO, Netflix and Vudu.
  • The Omen (Movie, 2006) – An American diplomat and his wife learn that the child they adopted may be the son of Satan. Available to watch on Amazon Instant Video, CinemaNow, M-GO and Vudu.
  • Oculus (Movie, 2013) – Adult siblings make plans to destroy an antique mirror and the malevolent force within it that caused the deaths of their parents. Available to watch on Amazon Instant Video, CinemaNow, M-GO, Netflix and Vudu.
  • The Den (Movie, 2014) – A young woman studying the habits of webcam users witnesses a murder online and becomes the killer’s next target. Available to watch on Amazon Instant Video and Netflix.
  • Just My Luck (Movie, 2006) – A young woman, who has always led a charmed life, suffers a reversal of fortune after kissing a stranger at a costume party. Available to watch on CinemaNow and Vudu.
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Tennis Channel logo

There’s now a great way to stream all the tennis your heart desires. Just in time for March’s “Fifth Slam” events in Southern California and Miami, we’re very excited to offer Tennis Channel in the U.S. Channel Store on Roku players and Roku TV models.

Tennis Channel Roku home
Roku and Tennis Channel make the perfect match! There are two options available to view the live and on-demand action from Tennis Channel. Those who already subscribe to Tennis Channel through their satellite, telco or cable provider will have access to incredible live tennis action throughout the year, including more than 180 hours of overall network coverage during Southern California and Miami competitions through their Roku players and Roku TV models (see more details on activating your current subscription below).

Tennis Channel featured videos

Roku customers also have the option of subscribing to Tennis Channel Plus, which delivers exclusive content that is not available anywhere else – not even on Tennis Channel! Enjoy more than 600 additional live matches from more than 40 tournaments around the world – including the Australian Open and French Open – as well as thousands of hours of classic matches and on-demand programming. This includes archived semifinals and finals at major events like Wimbledon, as well as Grand Slam classics. The subscription is available for $69.99 per year. For more information, read Tennis Channel’s full press release here.

Click here for the participating list of satellite, telco and cable providers who offer support for Tennis Channel on the Roku platform.

You can find Tennis Channel under “Sports” in the U.S. Roku Channel Store now on current-generation* Roku players and Roku TV models.

*Current generation players are those introduced after June 2011 and include Roku 3 (4200X), Roku 2 (2720X), Roku 1 (2710X), Roku Streaming Stick, both HDMI (3500X) and Roku Ready (3400X, 3420X) versions, Roku LT (2400X, 2450X, 2700X), Roku 2 HD (3000X), Roku 2 XD (3050X), Roku 2 XS (3100X) and the Roku HD (2500X).

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Roger Lynch Sling TVHello, Roku streamers! I’ve seen a lot of changes over my 20+ years in the digital media industry and as GM for content at Roku, and have been fortunate to have a front-row seat to watch the streaming revolution. In the midst of it all, I have to say that I believe the launch of Sling TV is one of the most important game-changers yet.

The ability to stream live TV from a number of top channels for just $20 a month has resonated with consumers. As a partner and distribution platform for Sling TV, I am excited to see consumers have the ability to take back TV and get the entertainment they want when they want it. I recently asked Roger Lynch, CEO of Sling TV, to chat with me about the service, the entertainment industry as we know it today and what the future holds.

SS: For those who may be new to Sling TV, tell us a little bit about what the service offers to consumers?

RL: The first thing to know is that Sling TV is available on Roku! It’s an award-winning, over-the-top television service that delivers live sports, lifestyle, family, and news channels. On top of that, Sling TV offers Video-On-Demand, like new and classic movies. We’re proud to make Sling TV available for just $20 a month. Unlike other services, there’s no long-term commitment, no annual contract, no credit check, and no annoying appointment with the cable guy.

SS: How did you pull this off? Why do you think companies such as Disney want to be part of Sling TV?

RL: We know there’s an entire generation of people who love TV, but absolutely hate the traditional pay-TV model. First and foremost, Sling TV is designed for this younger audience that’s not participating in the current pay-TV model. It’s also great for programmers because Sling TV offers them the opportunity to engage more millennials than they typically reach. Beyond that, Sling TV brings new advertising possibilities that focus on the consumer experience.

SS: What was the biggest challenge you faced in making Sling TV a reality for consumers?

RL: The Sling TV journey has been a few years in the making, starting when we launched DishWorld, our International TV service. Our team has worked tirelessly to perfect the service through the tens of millions of hours we streamed each month with DishWorld, and now we’re listening to our Sling TV customers to get them the content and features they want most. We’re not perfect (yet!), but it’s already been an honor to learn so much from the launch of Sling TV.

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 SXSW On logoMissing out on the SXSW action in person this year? While we can’t bring you the amazing Austin BBQ or queso, we can deliver the music and fun of SXSW straight to your living room. We’re happy to announce the SXSW On channel is now available for free on Roku players in the U.S., Canada, U.K. and Republic of Ireland, as well as Roku TV models in the U.S. – the first streaming players and smart TVs to feature the channel!

SXSW Archives

The SXSW On channel on the Roku platform provides on-demand access to live performances, interviews and talks from the SXSW Music, Film and Interactive Conference. It will also feature new series highlighted below.

SXSW On Roku Home

  • The Road

Ever wonder what happens off stage? The Road presents viewers with a behind the scenes look at the day-to-day challenges and adventures of touring musicians.

  • The Nom Nom

SXSW’s favorite artists share their top local eateries and explore delicious offerings from culinary masters. Follow up­ and-coming restaurants curated by award-winning chefs across the country.

Go ahead and embrace the spirit of SXSW from the comfort of your couch this year! You can find SXSW On under “Lifestyle” in the Roku Channel Store now on current-generation* Roku players and Roku TV models.

*Current generation players are those introduced after June 2011 and include Roku 3 (4200X), Roku 2 (2720X), Roku 1 (2710X), Roku Streaming Stick, both HDMI (3500X) and Roku Ready (3400X, 3420X) versions, Roku LT (2400X, 2450X, 2700X), Roku 2 HD (3000X), Roku 2 XD (3050X), Roku 2 XS (3100X) and the Roku HD (2500X).

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With Friday the 13th happening in just a few days, for those of you who aren’t too squeamish and like to watch horror films,  you should check out Screambox. It’s the ultimate destination for horror movie fans and they feature all different kinds of horror genres: Monsters, Supernatural, Killers, and Psychological. They have some fantastic playlists (like Where Not to Go Camping, Students Making Bad Decisions, and Body Count Bonanza) to help you find just the right movie. Screambox is Subscription channel ($3.99/month) and they have a great 30-day free trial offer. Just type “Screambox” in Roku Search or look for it in the “Movies & TV” category in the Channel Store.  Check it out…if you dare.

Screambox Roku

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Ready for spring? We can’t promise you warm weather, but we can provide an exciting lineup of newly released movies that are sure to bring happiness into your living room.

Which movies are you most excited to stream this weekend?

Foxcatcher Movie

  • Foxcatcher (Movie, 2015) – Wealthy heir John du Pont hires Olympic gold-medalists Mark and Dave Schultz to help train a world-class wrestling team, but du Pont’s increasing alienation and paranoia propel them all toward tragedy. Available to watch on Amazon Instant Video, Blockbuster On Demand, M-GO and Vudu.
  • 30 for 30: Of Miracles and Men (TV Show, 2015) – This documentary series focuses on notable sports happenings. Available to watch on Amazon Instant Video and Netflix.
  • The Hobbit: The Battle of the Five Armies (Movie, 2014) – As the dragon Smaug rains fire on the citizens of Lake-town, Sauron sends legions of Orcs to attack the Lonely Mountain. Men, Dwarves and Elves must decide whether to unite and prevail – or be destroyed – and Middle Earth hangs in the balance. Available to watch on Amazon Instant Video, M-GO and Vudu.
  • Tinker Bell and the Legend of the NeverBeast (Movie, 2015) – Tink worries about the safety of Pixie Hollow when plucky fairy Fawn befriends a strange creature that may be destined to destroy their world. Available to watch on Amazon Instant Video, Blockbuster On Demand and Vudu.
  • Mercy Rule (Movie, 2014) – John and his son, Cody, think they have to fight their problems on their own. When they finally learn to rely on friends, teammates and faith, they discover their battles can be won. Available to watch on Amazon Instant Video, Netflix and Vudu.
  • Food Chains (Documentary, 2014) – Farmworkers in Immokalee, Florida launch a hunger strike at the headquarters of Publix supermarkets to protest poor wages and working conditions. Available to watch on Amazon Instant Video, M-GO and Vudu.
  • The Immortalists (Movie, 2013) – Two scientists struggle to create eternal youth as they battle old age and the loss of loved ones. Available to watch on Amazon Instant Video, M-GO and Vudu.
  • The Brothers Grimm (Movie, 2005) – Itinerant con men become entangled in a real life fairy tale after several maidens disappear in an enchanted forest. Available to watch on Amazon Instant Video, Blockbuster On Demand, CinemaNow, Netflix and Vudu.
  • Finding Neverland (Movie, 2004) – Writer J.M. Barrie befriends a widow and her four sons who inspire him to create the character Peter Pan. Available to watch on Amazon Instant Video, Blockbuster On Demand, CinemaNow, Netflix and Vudu.
  • Rules of Engagement (Movie, 2000) – A decorated career Marine, about to stand trial for a botched rescue mission, asks an old friend to defend him. Available to watch on Amazon Instant Video, CinemaNow, M-GO, Netflix and Vudu.
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It’s often difficult to keep up-to-date with all the latest news and sports coverage. That’s where we come in! The wide range of news and sports channels in the Roku Channel Store are sure to keep you in the loop.

Sky News

Sky News’s Roku channel is another great addition to your device and offers a continuous live news broadcast, as well as summaries of the latest headlines, weather forecasts, and entertainment updates. There’s also an extensive catalogue of videos to stream under specialist categories such as entertainment, business, politics, technology, and even strange news.

Sky News home screenBBC News

The BBC News channel provides a comprehensive range of coverage from correspondents across the world. You can select individual clips to stream or allow the channel to play through a list of the latest reports. A perfect way to get a quick news fix!

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